Support
Get in Touch
Have a question, found a bug, or want to share a feature idea? We'd love to hear from you.
Email [email protected]We aim to respond within 48 hours on business days.
Frequently Asked Questions
Take a screenshot of your transactions in your bank app, then open SpendPal and tap Import. Select the screenshot and SpendPal will use on-device text recognition to extract transaction details automatically. No data leaves your device.
SpendPal's OCR works with screenshots from any Canadian bank app — TD, RBC, Scotiabank, CIBC, BMO, and more. Since it reads the text directly from your screenshot, it works with any bank that displays transaction lists on screen.
Yes. All data is processed and stored on your device. iCloud sync, if you enable it, uses Apple's encrypted CloudKit service. We never see, store, or have access to your financial data on any server — it's impossible for us to, by design.
Open the Settings app on your iPhone → tap your name → Subscriptions → SpendPal → Cancel Subscription. You'll keep Premium access until the end of your current billing period.
Delete the app from your device to remove all local data. To also remove iCloud-synced data, go to Settings → [Your Name] → iCloud → Manage Storage → SpendPal → Delete Data.
Email us at [email protected] with a description of the issue or your idea. Screenshots help! We read every message and use this feedback to prioritize what to build next.